Russ' Do It Yourself Home Workshop

Finding Fixes to Just About Anything and Everything

Outlook 2010 Stops Receiving Exchange Email

Posted by Russell Wright on April 15, 2015

If you have Outlook hooked up to an Exchange mail box (Office 365 in this case) and mail stops dropping into your inbox, try this.

Right-click on the offending Inbox and click Properties…


Under the General tab, click Clear Offline Items.  This will empty the cache.  In a scary fashion, all your inbox mail will disappear and (should) will re-sync with Exchange and re-populate.


Hopefully this will clear up your issue.  It did mine.


Posted in Computer Software | Leave a Comment »

Where do I get GACUTIL.EXE?

Posted by Russell Wright on February 10, 2015

If you find yourself needing to use the GACUTIL program to install some "assemblies" (DLLs) in the global assembly cache, you can get it from the Windows SDK.  Now, when you get ready to install, if you don’t need all the other stuff, select the following options.


By selecting only the .NET Framework 4.5 Software Development Kit you will get GACUTIL.EXE installed in the C:\Program Files (x86)\Microsoft SDKs\Windows\v8.0A\bin\NETFX 4.0 Tools folder, at a disk cost of < 75 MB.  Much better and much quicker than over 500 MB!


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Entering the Maintenance or Inspection Mode on a Prius (1st Gen and 2nd Gen)

Posted by Russell Wright on January 25, 2015

I’m re-posting these instructions from with a little clean up as I just used them on my 2002 and 2005 Prii.  Additionally, Art’s Automotive has some good info on repairing the MFD (multi-function display), aka EMV. 

Update 2015-01-26

Oh, by the way, I found you can enable this mode while driving (so far, on my 2005), so it doesn’t appear the parking brake is a requirement to enable inspection mode.

The original instructions from, with a little cleanup

  • The transmission should be in Park with the ignition off.
  • Engage the parking brake (this seems to be an interlock of sorts).
  • Turn the ignition on
    • (2001 – 2003) Turn ignition switch to ON (do not start the engine).
    • 2004+ Press the Start button twice (don’t depress the brake and start the engine).
  • Push Display button.
    • (2001 – 2003) Top rocker to the right of the radio that is labeled “Display.”
    • 2004+ Top right button next to the screen that is labeled “Display.”
  • "DISPLAY" will now appear in the upper left corner of your screen.)
  • Push on the upper left (1) of the display just inside the box, withdraw, push on the lower left of the display (2) and withdraw (see picture for hidden button locations).  Do this slowly and deliberately.
  • Do this three times (or more). Keep trying until the screen changes. If the word "Display" in the upper left hand corner of the screen goes away hit the display switch again.


  • Push on Menu in upper right of display screen.
  • Push on Display Check
  • Push on Vehicle Signal Check
  • You will see the 12 volt voltage displayed.
  • With no electrical accessories on including lights the voltage should be fluctuate between 12.2 and 11.9. The lower the voltage, the less of a charge your battery currently has. If the voltage is low do not proceed as the load test might totally discharge your battery. (If you see a voltage around 13.5-13.8 you are seeing voltage from the high voltage battery being converted to around 13.5-13.8 in an attempt to recharge your battery. This normally does not occur till after you start the engine but might occur earlier if the battery is very drained.)
  • You can also test the battery by turning on the headlights, rear window heater and the heater fan. For a new battery the voltage would be around 11.3. If the voltage drops below 10.2 it should definitely be replaced. For voltages in between the lower the voltage, the lower current charge of your battery.

Here are some of the screens displayed on the 2002 Prius.






Here are pictures of the 2005 Prius display.




Audio H/U (Head Unit?) says CHEK.  Press the CHEK button to view the codes and clear them.


A bunch of old codes.  Who knows when they occurred?






Pressing some more CHEK buttons.



Pressing and holding the Code CLR (clear) button to erase the stored codes.


Codes cleared!


More codes to clear!




Display with the headlights turned off.


Display with the headlights lights turned on.


Posted in Auto Repair | Leave a Comment »

Cisco VPN Client Encrypted and Decrypted Packets are Zero–No DNS Resolution on Windows 7

Posted by Russell Wright on September 26, 2014

This problem has been killing me!  I’ve searched and searched and finally came across this article (and a fix that actually works!):

Here’s the background.

As a consultant, I have multiple VPN clients at any given time loaded on multiple machines.  In this case it was my old trusty Dell D830 (upgraded with an SSD for like-new performance) that was giving me fits.  At some point in time the Cisco VPN client got to the point it was able to connect, but I could not access any resources on the client’s network.  Basically, there is no DNS resolution and nothing would ping or connect.  When you start looking around at the VPN Client Statistics, you notice the Packets Encrypted and Decrypted values are 0…they never change. 


In this screen shot, you’ll see they are NOT zero, which means things are working again!


Well, how do you fix this?  It appears it has to do with the binding order of the Cisco VPN adapter you see in your Network Connections. 


Checking out the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Linkage and finding the Bind property, you can open it up and see a bunch of devices and their GUIDs.


Now the trick is to be able to look at this list and determine which one(s) belong(s) to the Cisco VPN adapter and move it/them to the top of the list.


One of the ways to do this is to navigate to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Tcpip\Parameters\Interfaces key and start clicking through the short list, while paying attention to potentially identifiable information in the right pane.  Usually this is in the form of a NameServer, which you can generally find in the properties of the network adapter after you’ve made a connection to the VPN server and the VPN network adapter has been enabled.

Now, it appears, at least in my case, that there are a couple of entries that look suspicious.  They were suspicious because they were both subnets that are used within the VPN network adapter configuration for this client, i.e. IP address beginning with 172.x.x.x and name servers in the 10.10.x.x range.  What I found was a 172.26.x.x NameServer and a 10.10.x.x NameServer and I adjusted them so they were at the top of the list, with the 172.26.x.x entry at the top and the 10.10.x.x entry just below it.  I’m not sure if one of these is just a bad entry that could be deleted, but for the time being I’m leaving them both in, until such time I can have a better determination.




I fired up the VPN, it connected and, low and behold, the packets were encrypting and decrypting again!  DNS name resolution was working!  All’s well in Cisco VPN land, once again.


Search terms:

Cisco VPN connects but doesn’t work
No DNS resolution on Cisco VPN
Encrypt and Decrypt not working Cisco VPN client
Connect to VPN but can’t access any network resources

Posted in Computer Software, Networking | 1 Comment »

Fix: LG TV Remote Control Suddenly Stops Working

Posted by Russell Wright on August 27, 2014

Most mornings I get up and work out in my "workout" room where I have an older (circa 2000?) LG plasma TV hung on the wall. 



Well, I push the button on the remote and nothing happens.  I can see the light on the remote coming on with each press of the button, so I feel relatively certain the remote is not the issue.  However, I took the batteries out and tested them anyway.  They were just fine.

The fact that this happened overnight had me puzzled.  I searched the web and found many people discussing this issue, with many replacing the IR receiver in the TV.  There was also discussion about how the output voltage of the IR receiver varied…sometimes low and sometimes high.  Well, in one of these threads I ran across the "remote control in" jack issue posted by vp123ca.  This made some sense.  There is a switch in the "remote control in" jack that disconnects the front remote sensor when a "remote" remote sensor is plugged in.  Over time, the switch corrodes and disconnects the sensor on the front of the TV.  Due to the age of the TV, I found this to be completely plausible.  But, I wasn’t even sure if I had one of these "remote control in" jacks.


A quick inspection of the back of the TV validated that it did indeed have a "remote control in" jack!


So, I got my trusty can of contact cleaner out and "spritzed" it.


I sprayed a bit of contact cleaner in the hole and then used a male 1/8" jack and worked it in and out (sounds a little risqué’) to facilitate the cleaning.  The results?  FIXED!

Posted in Audio and Video | 7 Comments »

Fix OneDrive/SkyDrive on Windows 8.1 Using syncDriver

Posted by Russell Wright on June 24, 2014

Oh man!  Are you tired of this giant screw-up with OneDrive (formerly known as SkyDrive)?  I’m tired of wasting my time with MS and reading their non-solutions.  When I found syncDriver referenced in the link above, I decided this might be the fix I’m looking for.  It’s small, it’s simple…and it’s an application…not a part of the operating system!

I installed it, fired it up, told it where to sync the files (c:\users\rwright\onedrive) in a folder I provisioned myself, and it was off to the races!

Look!  It has a user interface!  It actually tells you what’s going on!


Cool…options!  Exactly what you would expect.


And…oh boy…wait for this!  You can choose the folders you want to sync!


Need some proxy-ing to get in/out of your environment?  Thar it is!


Look, it’s in your tray…because it is…wait for it…an application!


And look-ee here.  It’s got a right-click menu…just like a reel application!


So far, so good.  More to come.

2014-06-25 Update:

syncDriver is operating well and I have moved all my documents from my “broken” SkyDrive folder in my old user profile to my new OneDrive, powered by syncDriver, folder in my new user profile.  I used WinDiff to compare the two directories to validate I wasn’t missing anything…except for those in the old SkyDrive folder that hadn’t been kept up-to-date.

2015-07-17 Update:

Okay, now to turn off the original OneDrive sync completely refer to this article.  Basically you are editing this registry setting.


2016-05-12 Update:

Well, my OneDrive has been broken on my Yoga for several months and I just got to looking at it.  syncDriver could not log into my OneDrive account.  However, my OneDrive account and my credentials were just fine.  I was getting an error, “Your IT department made a change that prevents you form syncing your personal OneDrive on this computer” when I viewed the OneDrive settings.  I uninstalled syncDriver, thinking I was going to get rid of it and try to go back to the MS OneDrive sync, but then found there’s a group policy that might be causing the problem.

In gpedit.msc (Group Policy editor) find this:  Local Computer Policy | Computer Configuration | Administrative Templates | Windows Components | OneDrive | Prevent the usage of OneDrive for file storage.  The default for me was Not Configured.  I changed it to Disabled and that appears to have made OneDrive available again. 


I re-installed syncDriver and it immediately started syncing once again.  Yay!

Posted in Computer Software | Leave a Comment »

Installing Cisco VPN Client vs on Windows 8.1

Posted by Russell Wright on June 20, 2014

Being a consultant, I have about every VPN client known to man installed on my PCs.  Recently I was required to use an older version of the Cisco VPN client for one of my clients’ jobs.  They directed me to  I wanted to see if I could get it installed on my Windows 8.1 (Lenovo Yoga 13) PC, so here’s what I did.

I initially received an error:  VPN Client install – Error 27850.  Doing some Googling, I found a newer version,, which I found I already had on another Windows 7 PC.  So I decided to try it.  Same error. 

I started mucking with the registry to no avail and then found the secret sauce.  It all has to do with some “Deterministic Networks” drivers.  Apparently Citrix acquired Deterministic Networks some time ago, so the fixes are available on their site.

Download Winfix.exe and DNEUpdate64 (are there still people using 32-bit?) from Citrix (Citrix acquired Deterministic Networks).  Here’s the main page.



DNEUpdate 32-bit:

  1. Run Winfix and then reboot.
  2. Run dneupdate64 (and then I rebooted, not sure if you need to)
  3. Download later version of Cisco VPN client (  Again not sure if will work or not.
  4. Put any PCF files in the new Cisco VPN client installation folder so it picks them up or you can import them later.
  5. Run the Cisco VPN client installation (it should work fine).

The installation ran fine and the connection was good.  No problems. 

Posted in Computer Software, Networking | 4 Comments »

Changing the Location (Moving) OneDrive Folder on Windows 8.1 Doesn’t Work

Posted by Russell Wright on June 3, 2014

Best I can tell, moving the location of your OneDrive folder from one user profile folder to another doesn’t work.

Navigating to my SkyDrive (OneDrive) folder in my former user profile (c:\users\Russell)…


And attempting to change it to my new profile location, c:\users\rwright\onedrive…


Selecting “Yes…”


After a little while of Windows churning…


Just FYI, I’ve tried moving it to a folder named SkyDrive and OneDrive and both give the same results.

If it can’t be moved here, where can it be moved?  And why?

Here’s the response:

Every Microsoft account (user account) will have it’s own files and settings. At the moment, you are trying to move OneDrive folder to a different Users folder (different user account). This will not be possible due to security reasons related to the Microsoft account that you use to access OneDrive.

Again, each user account will have it’s own OneDrive folder (in case it’s a Microsoft account).

Also, you can’t switch between accounts in the OneDrive app. When you sign in to a PC with your Microsoft account, you’re automatically signed in to OneDrive with that account. You can still get to OneDrive files for a different account by going to the OneDrive website.

For reference:

Please let us know if you have more queries on Windows.

The reference for moving a OneDrive folder is exactly what I tried to do.

How can I move my OneDrive to a different location on my PC?
  1. Open File Explorer.

  2. Press and hold or right-click OneDrive in the left pane.

  3. Tap or click Properties, and then tap or click the Location tab.

  4. Tap or click Move.

  5. Pick any folder that’s on a drive formatted with the NTFS file system, and then tap or click Select Folder.

  6. In the Move Folder dialog box, tap or click Yes.


And more FAQ information:

Can I sign in with a different account to browse a different OneDrive?

You can’t switch between accounts in the OneDrive app. When you sign in to a PC with your Microsoft account, you’re automatically signed in to OneDrive with that account. You can still get to OneDrive files for a different account by going to the OneDrive website.


So, what I want to do is use a new domain account for logging on to my PC and simply “link” my domain account to my existing OneDrive account.  Doesn’t sound like a big deal, does it?  Worked fine on Windows 7.

And then, in this OLD response, Edmond_A says to use the “Unlink” function, which of course he doesn’t detail where one finds it or how one runs it, but I can only assume it’s for Windows 7, since it’s so old.

Edmond_A. replied on April 23, 2012

Microsoft Forum Moderator

You must use the Unlink function and go through the first-run experience where you will have the option to change the location of the OneDrive folder on your computer.


If you go online, you can see how to remove PCs, but this appears to be for fetching files and is no longer supported on Windows 8.1, so this appears to be a dead end.  I’ll go ahead and remove Tabula from the list of PCs.


So if I go to the OneDrive settings, it is not obvious how to set an account for OneDrive to use.  Wouldn’t it make sense here to store the account OneDrive uses to log in?  Isn’t that how it worked on Windows 7?


When I look at my accounts under PC Settings on the metro side, it shows my domain account and my Microsoft account, but no where can I find how to link a OneDrive account back to my PC.

So my question remains.  How do I associate my domain account to my OneDrive account and move its current location, which is under my previous profile?  This should be easy, guys…


Posted in Computer Software | Leave a Comment »

Lenovo Yoga 13 Screen Won’t Autorotate

Posted by Russell Wright on May 24, 2014

There seems to be an outstanding issue for many with the Lenovo Yoga 13 where the screen doesn’t automatically rotate.  I know on mine I’ve had this issue. Here are a couple of things to check.

First, when you are in notebook (laptop) mode, on the right edge of the keyboard portion of the machine is a small button.  This locks/unlocks the screen rotation.


Reading through this post on the Lenovo support forum gave me lots of ideas of things to check.  I usually go to the end of these types of posts to see if there’s been any resolution, instead of just complaints.  Some of the ideas…

  • Reboot the computer
  • Reinstall the chipset drivers
  • Reinstall Windows
  • Take the computer back where you bought it

What I found in device manager was a message in the device status area that stated something in the Sensor Collection couldn’t start.  Unfortunately, I didn’t capture it at the time.  However, I simply disabled and enabled the HID Sensor Collection and the screen rotation function began working again.



So, I’m relieved to know it’s not a hardware issue, but what caused this to become “broken” is unknown at this time.

Posted in Computer Repair | 6 Comments »

Moving an ESXi VM from One Datastore to Another

Posted by Russell Wright on May 16, 2014

I installed a Samsung EVO 840 1TB SSD in our Dell R520 that is running ESXi.  We currently have 1TB RAID 0 and 2TB RAID 0 arrays made with Constellation ES.2 drives, so I thought I’d try an SSD to see how much "better-er" I could make it.

To make this work you can use a standard drive tray (purchased from eBay for $11.79) and a 3.5-to-2.5 SATA adapter (also purchased from eBay for $9.99). In this case, I installed a Samsung 840 EVO 1TB SSD that I also acquired from eBay ($445.00).


You can see I failed to peel off all the plastic protective coating on the adapter, but hopefully that won’t be a big deal.  Just be sure to install the two screws on the adapter and the SSD prior to installing the adapter in the drive tray!



I powered everything down and slid it in and then powered it all back up.  I probably didn’t need to do that (hot swap should work), but I wanted to compare the alignment of my adapter with one of the installed drives to make sure it looked like it was going to match up okay.  You never know when you use third party hardware.

Once you get the SSD installed, you can choose to make all or part of it a cache for VMWare to use.  You can set this in the Host Cache Configuration software setting in the Configuration tab of the vSphere client.


Right-clicking on the SSD and selecting Properties… will allow you to select the amount of space you want to use for a host cache.


So my goal was to move my SQL VM first.  There are many ways documented to do this, such as using the manual vmkfstools method, as documented in this thread by telecastle.  However, in my experience I’ve found it’s much easier to use VMWare vCenter Converter Standalone to move VMs around. 


So, let’s do this and see how it works.  One picture is worth 1000 words, so here are some pictures to document the process.

First, you need to get the s/w, if you don’t already have it.  Google "download vmware standalone converter" and you should find it here.  You’ll have to register and log in to access it.


We are starting a conversion process and selecting the source, which is an ESXi box.


Make sure the VM is powered off.


The destination is the same ESXi machine.


We need to give it a new name…and it can’t be the same as one in the current inventory.


Select the SSD datastore.  Note that, even though I don’t show it here, you should be careful about what Virtual machine version you choose.  I initially chose Version 10 (wasn’t paying attention) and found that the vSphere client can’t manage any VM over version 9.  Also, it can’t create a VM over version 8.  So, I decided to go back and convert my Version 10 to Version 8.


The job is almost ready to go.  You have one last time to make some edits.


Now we’re ready to start it!


And the job has been submitted and is off and running.  Now just sit back, relax, and exercise your patience.  I don’t know about you, but I much prefer this to the command line stuff.


Posted in Computer Software | Leave a Comment »