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Visio 2010 Keeps Crashing–Remove "Send To Bluetooth" Add-in

Posted by Russell Wright on August 11, 2011

If you are running Visio 2010 on Windows 7 x64 and it keeps crashing, you might be experiencing the "Send to Bluetooth" add-in issue.  To remove the add-in follow these steps.

  1. Start Visio as administrator by Shift-right clicking the Visio shortcut and select "Run as administrator."
  2. Select File | Options.
  3. Select Add-Ins from the links on the left of the Options dialog.
  4. Click the Go… button next to the Manage COM Add-ins drop-down list at the bottom of the Options dialog.
  5. Select the Send to Bluetooth add-in and click Remove.

Now maybe your Visio won’t keep crashing!

18 Responses to “Visio 2010 Keeps Crashing–Remove "Send To Bluetooth" Add-in”

  1. Fantastic Suggestion, instructions does work, I asked so many IT experts, no one coul dresolve this, except the above coment.
    Well Done.
    Thank you for your help.

  2. gdye said

    Thanks for that, was driving me crazy with Visio crashing every 5 minutes,

  3. Joe Anon said

    Thanks – seems to work for me!

  4. anonymous said

    Thanks a lot ! It was driving me crazy as well !

  5. Reblogged this on Just a few SharePoint musings… and commented:
    Man I need to remember this whenever I reinstall Visio. Thanks

  6. Dan said

    Thank you! Thank you! Thank you!

  7. James said

    Thank you, this eliminated visio crashing intermittently each time I attempted to save a file. Problem got worse as the size of the visio file increased.

  8. Dave said

    Cant get Visio 2010 on Win 7 to complete opening to remove Bluetooth add-in, can this be done through registry keys?

  9. Cris said

    I don’t have that plugin, however have 100% crash occurrences when editing shape formatting and clicking on drop-down menu there.

  10. Andy said

    Fantastic – thanks seems to have worked for me.

    For win 7 & Vis 2010- to start Visio in Administrator mode – I had to rightclick on the Start/All programs/MSOffice/ Visio 2010 – choose properties / Compatibility Tab / Privilege Level / tick box to run as administrator.

  11. Mike said

    Wow, you’re great for helping. Word add-in manager would keep saying “must be an administrator to delete”. I was, but nothing worked. Thanks for being soooo SAVY.


  12. Jeff said

    Trying to follow these instructions, Visio crashes every time I click “go” after selecting “COM Add-ins”. Any suggestions?

  13. Ziggy said

    Wow, this is great! Those crashes drove me crazy. Thanks!!!!!
    BTW, on Win7 / Visio2010 I had to do SHIFT + right click to see the Run as administrator option.

  14. PJM said

    Why do microsoft make it so hard to use their software !!

  15. Tom said

    So easy… entered “Visio keeps crashing” into Bing, followed first link, and found this solution all in about a minute.

  16. Kirill said

    so far this has been working. however you are, i will drive/fly over and give you a huge hug. visio really sucks, but this makes it work

  17. Nalini said

    this is fantastic… seems to be working… hats off to you.. our service desk people could not solve it…THANKS Soooooo Much

  18. Lawrence said

    Thanks. Worked as promised.

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